Account Manager

About the role

The Account Manager will identify and address the needs of both new and existing customers, ensuring their success with our product through effective communication and issue mitigation.

Key responsibilities

• Maintain and grow client relationships, ensuring revenue and profit targets are met.
• Coordinate with sourcing specialists to provide suitable resumes and schedule client interviews.
• Gather client feedback, generate performance reports, and propose service improvements.
• Negotiate contract terms, manage renewals, and ensure all mobilization documents are delivered.
• Collaborate with Contracts, Logistics, Finance, and Business Development to resolve operational issues.
• Prepare monthly performance and client visit reports for senior management.
• Conduct competitor analysis and perform lost/won business analysis.

Required profile

• Degree in any discipline with 2‑3 years of relevant experience; oil & gas awareness is a plus.
• Strong communication skills in English (both spoken and written) and ability to understand client requirements.
• Proactive, team‑oriented mindset with leadership and problem‑solving abilities.
• Willingness and ability to travel as needed.

Required skills

• Proficiency in MS Word, Excel, and PowerPoint.
• Fluent English speaking and writing.