Account Manager – Restaurant Partnerships

About the role

Talabat is looking for an Account Manager to lead and grow relationships with restaurant and vendor partners across Qatar. You will act as the primary point of contact, helping partners optimise their presence on the platform, increase sales, and maintain high satisfaction levels.

Key responsibilities

• Build and maintain long‑term relationships with restaurant and vendor partners, ensuring retention through proactive communication and support.
• Analyse sales, operational and engagement data to identify improvement opportunities in menu performance, pricing, promotions and delivery logistics.
• Provide data‑driven recommendations, conduct regular business reviews and align on growth plans.
• Identify upsell and cross‑promotion opportunities, optimise partner content (menus, images, delivery times) and coordinate marketing campaigns.
• Collaborate with internal teams such as Marketing, Logistics and Operations to resolve issues and ensure smooth onboarding and campaign execution.
• Negotiate and renew commercial agreements, monitor compliance with service‑level standards and delivery quality.

Required profile

• Minimum 2 years of experience in Account Management, Sales or Partner Success; food‑tech, FMCG or e‑commerce background is a plus.
• Strong analytical mindset with the ability to work with data dashboards and generate actionable insights.
• Excellent communication, negotiation and interpersonal skills.
• Customer‑first attitude and ability to work independently in a fast‑paced environment.
• Fluency in Arabic is mandatory.

Required skills

• Excel/Google Sheets for data analysis.
• Data‑driven consulting and performance reporting.