Accounts Receivable Collector

About the role

The Accounts Receivable Collector is a key role based in Doha, Qatar, reporting directly to the OTC Collections Lead. The position supports the business by ensuring timely collection of outstanding receivables, maintaining healthy cash flow and minimising overdue accounts. You will work closely with customers, Sales, Operations and Finance teams to resolve payment issues, reconcile accounts and improve collection performance.

Key responsibilities

• Manage assigned customer accounts and follow up on overdue invoices by phone, email and customer visits where needed
• Monitor payment performance and take action to minimise delinquent accounts
• Review aging reports and prioritise collection to meet monthly cash collection targets
• Investigate and resolve invoice discrepancies, payment disputes and customer queries with Sales, Operations and Customer Service
• Reconcile customer accounts and allocate incoming payments accurately
• Maintain regular contact with customers about outstanding balances and payment commitments
• Prepare weekly and monthly collection reports, aging analysis and cash collection forecasts
• Support month-end closing, escalate high-risk accounts and recommend corrective actions
• Ensure compliance with credit policies, collection procedures and internal controls
• Assist in reducing Days Sales Outstanding (DSO) and support internal and external audits
• Identify process improvement opportunities

Required profile

• Bachelor's degree in Accounting, Finance, Business Administration or a related field
• 3-5 years of experience in Accounts Receivable, Credit Control, Collections or Finance Operations, preferably in a multinational organisation
• Experience managing customer collections and resolving account disputes
• Fluency in English; Arabic is an advantage
• Valid Qatar driving licence preferred
• Experience in construction, building technologies, engineering, industrial or services sectors, and knowledge of Qatar market practices is preferred

Required skills

• Strong understanding of Accounts Receivable, invoicing, cash application and credit management
• Good knowledge of ERP systems such as SAP and Microsoft Excel
• Analytical and problem-solving skills, attention to detail, and strong communication and negotiation skills
• Ability to manage multiple priorities and meet deadlines