Administrative Coordinator

About the role

The Administrative Coordinator provides essential support to guests and internal teams, acting as the first point of contact for client inquiries and ensuring smooth office operations within a leading hotel brand.

Key responsibilities

• Serve as the primary point of contact for clients via phone and email, responding to questions and requests.
• Enter, update and retrieve information in computer databases, reservation systems and point‑of‑sale systems.
• Operate standard office equipment and prepare letters, memos and other documents using word processing, spreadsheet, database or presentation software.
• Transmit documents by computer, mail or fax, proofreading and editing for accuracy.
• Follow company policies, maintain professional appearance, protect confidential information and company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities and express genuine appreciation.
• Communicate clearly, answer telephone calls with proper etiquette and prepare accurate written documents.
• Build positive relationships with colleagues and support team goals.
• Report accidents, injuries or unsafe conditions to the manager.
• Perform light physical tasks such as moving objects up to 10 lb.

Required profile

• Strong verbal and written communication skills.
• Professional demeanor and clean appearance.
• Ability to maintain confidentiality of proprietary information.
• Customer‑focused attitude with ability to anticipate guest needs.
• Team player who collaborates effectively with other departments.
• Ability to follow procedures and report safety concerns.
• Capability to perform light lifting (≤10 lb) without assistance.

Required skills

• Proficiency with standard office equipment (printer, fax, copier).
• Ability to use computer applications for word processing, spreadsheets, databases and presentations.
• Experience with reservation or point‑of‑sale software.
• Competence in email and telephone etiquette.

What we offer

• Equal‑opportunity employment in an inclusive, multicultural environment.
• Opportunity to work for a leading global hospitality brand.
• Professional development and career growth within Marriott International.