Assistant Director of People & Culture

About the role

We are looking for a collaborative, people‑centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership position you will partner with the Director of People & Culture to shape and execute a people strategy that drives organisational excellence, nurtures an inclusive culture, and elevates the employee experience at every level.

Key responsibilities

• Partner with the Director to develop, implement and continuously refine the organisation’s people strategy in line with business objectives.
• Oversee full‑cycle HR operations including recruitment, onboarding, performance management, learning & development, compensation & benefits, and off‑boarding.
• Act as a trusted advisor and first escalation point for managers and team members on complex HR matters, disciplinary processes and conflict resolution.
• Ensure compliance with all applicable local, regional and national labour laws and internal policies, updating frameworks proactively.
• Lead, mentor and develop the People & Culture team, fostering a high‑performance, collaborative environment.
• Design and drive employee engagement, wellbeing programmes and culture‑building initiatives.
• Support workforce planning, talent pipeline development, succession planning and organisational design.
• Analyse HR metrics and people data to provide actionable insights to senior leadership.
• Oversee HRIS administration, ensuring data integrity, confidentiality and process efficiency.
• Collaborate cross‑functionally with department heads to deliver proactive HR solutions and lead change‑management projects.

Required profile

• Significant experience in operational HR within a service‑driven or hospitality environment.
• Proven ability to act as a strategic partner to senior leadership.
• Strong knowledge of labour legislation and HR best practices.
• Demonstrated leadership and people‑development skills.
• Passion for diversity, equity, inclusion and belonging.

Required skills

• HRIS management