Client Services Assistant – Office Operations

About the role

The Client Services Assistant ensures a seamless, professional and welcoming experience for clients, visitors and colleagues in the Doha office. This highly visible role blends front‑of‑house hospitality with back‑of‑house facilities support, contributing to efficient day‑to‑day office operations.

Key responsibilities

• Deliver a professional and welcoming experience for clients, visitors and colleagues as the main point of contact.
• Manage meeting room operations, including bookings, set‑up, catering coordination and equipment support.
• Coordinate visitor management, access passes, desk bookings and new‑joiner support.
• Operate the office switchboard, handling calls promptly and recording messages accurately.
• Handle incoming and outgoing post, courier services, deliveries and archiving requirements.
• Maintain stationery, catering and pantry supplies, monitoring stock levels.
• Conduct regular office inspections to monitor housekeeping, presentation standards and health‑and‑safety risks.
• Liaise with contractors, suppliers and building management to ensure a safe and efficient workplace.

Required profile

• Experience in customer service, preferably within professional services, corporate or hospitality environments.
• Strong organisational skills with attention to detail and ability to manage multiple operational priorities.
• Excellent interpersonal skills to build relationships with clients, visitors and colleagues at all levels.
• Proactive mindset with willingness to take ownership of office and client area operations.

Required skills

• Comfortable using workplace technology and booking systems.
• Ability to operate an office switchboard and manage telephone communications.