Facilities Operations Manager – Retail

About the role

ABYAT is seeking a Facilities Operations Manager to oversee the day‑to‑day management of its head office, showroom and supporting facilities in Doha. You will ensure a safe, efficient and well‑maintained environment for both customers and employees across a large retail complex.

Key responsibilities

• Manage daily facility operations including maintenance, housekeeping, security, landscaping and technical services.
• Oversee preventive and corrective maintenance programmes for building systems, equipment and infrastructure.
• Supervise outsourced facility service providers and monitor performance against service level agreements.
• Lead fit‑out, renovation and refurbishment projects, ensuring quality, budget and timeline compliance.
• Administer the facility management ticketing system and guarantee timely closure of maintenance requests.
• Coordinate MEP, civil, HVAC, plumbing, electrical and general maintenance activities.
• Ensure compliance with health, safety, fire protection and regulatory requirements.
• Develop maintenance schedules to maximise asset reliability and minimise disruptions.
• Monitor operating costs, manage maintenance budgets and prepare operational reports, KPIs and contractor evaluations.
• Collaborate with Retail Operations, Security, Procurement and Commercial teams to support business continuity.

Required profile

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Civil Engineering or Facilities Management.

Required skills

• Preventive and corrective maintenance
• MEP coordination (HVAC, plumbing, electrical)
• Facility management ticketing systems
• Project management for fit‑out and refurbishment
• Budget monitoring and cost control
• Health, safety and regulatory compliance