Field Service Engineer – DeltaV DCS & Cybersecurity

About the role

The Field Service Engineer 3 – DeltaV DCS & Cybersecurity provides advanced technical support for Emerson’s DeltaV Distributed Control System and associated cybersecurity solutions. Based in Doha, the role covers the complete service and project lifecycle, including maintenance, resident engineer assignments, diagnostics, installation, commissioning, start‑up and issue resolution, with a focus on customer satisfaction.

Key responsibilities

• Act as the primary technical contact for service contracts, projects and support activities.
• Perform advanced maintenance, troubleshooting and system health checks in line with contractual requirements.
• Lead site surveys, design reviews, installations, commissioning, upgrades and start‑up activities.
• Conduct basic to advanced cybersecurity assessments and on‑site implementation.
• Diagnose and resolve complex technical issues, collaborating with global support and engineering teams.
• Provide technical guidance to improve system performance and reliability.
• Support resident engineer rotations, preventive maintenance and emergency on‑call duties.
• Develop and maintain technical documentation, including system architecture and design specifications.
• Participate in factory and site acceptance testing, plant start‑ups and system upgrades.
• Mentor service engineers and technicians and identify service or product opportunities.

Required profile

• Bachelor’s degree or equivalent experience in engineering or a related technical discipline.
• Proven experience supporting industrial automation or control systems in a customer‑facing environment.
• Strong communication skills and the ability to work with diverse teams and stakeholders.
• Effective problem‑solving abilities and sound judgment in complex technical situations.
• Commitment to health, safety and environmental standards.

Required skills

• DeltaV Distributed Control System (DCS)
• Industrial automation and PLC technologies
• Cybersecurity assessment and implementation
• System diagnostics and health‑check procedures
• Installation, commissioning and start‑up of control systems
• Technical documentation (system architecture, design specifications)