Guest Experience Expert (Guest Relations Agent)
The Luxury Collection · Doha
Job description
About the role
The Luxury Collection hotels and resorts, part of Marriott International, are looking for Guest Experience Experts in Doha. These associates go beyond a simple check-in and check-out to create a memorable and unique guest experience, guiding guests through their entire stay. The role is full-time and non-management.
Key responsibilities
- Deliver a wide range of services that guide guests through their entire stay, from processing operational needs to handling guest requests.
- Complete reports and share the highlights of the local area.
- Make transactions feel like part of the guest experience.
- Follow company policies and procedures, maintain confidentiality and protect company assets.
- Uphold quality standards and keep a professional appearance and communication style.
- Work on your feet and move around, lifting and carrying objects of 10 pounds or less without assistance.
Required profile
- High school diploma or G.E.D. equivalent preferred.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
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Published 8 hours ago
Expires 1 month from now
7 views · 0 interested
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The Luxury Collection
Doha
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