IT Project Coordinator

About the role

The IT Project Coordinator will support project delivery by handling operational PM tasks such as tracking, reporting and documentation while also contributing to technical activities like QA testing and tool administration. The role requires strong organisational skills, attention to detail and excellent communication.

Key responsibilities

• Prepare and execute test scripts, raise bugs and coordinate fixes with vendors.
• Write procedures and develop training materials for new systems.
• Support demand management, resource and capacity planning processes.
• Produce regular management reports, executive summaries, presentations and dashboards.
• Maintain accurate project documentation, including plans, status reports and logs.
• Assist senior project managers with day‑to‑day activities and manage small‑scale projects.
• Identify and contribute to process improvement and standardisation initiatives.

Required profile

• Organised, detail‑oriented and comfortable with both operational and technical aspects of project coordination.
• Experience in quality‑assurance testing and familiarity with test script creation.
• Ability to write clear procedures and training documentation.
• Understanding of demand management, resource and capacity planning.
• Strong written and verbal communication skills.

Required skills

• JIRA
• Planview
• Excel
• QA testing