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Lobby Lounge Guest Experience Expert

Sheraton Hotels & Resorts · Doha

New
Junior 🇬🇧 English

Job description

About the role

Sheraton is hiring a Lobby Lounge Guest Experience Expert in Doha (Al Corniche Street, P.O. Box 6000). The role goes beyond simple check-in and check-out: Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay, making transactions feel like part of the experience. The position is full time and non-management.

Key responsibilities

  • Process operational needs and address guest requests
  • Complete reports and share the highlights of the local area
  • Move freely within the space and take a hands-on approach to work
  • Maintain a safe workplace, follow company policies and procedures, protect company assets and uphold quality standards
  • Keep confidential information private and present a professional appearance and communication style

Required profile

  • High school diploma or G.E.D. equivalent preferred
  • No related work experience required
  • No supervisory experience required
  • Ability to stand, sit or walk for extended periods and to lift, carry, push, pull and place objects weighing up to 10 pounds without assistance

Questions fréquentes

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Published 7 hours ago

Expires 1 month from now

2 views · 0 interested

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Sheraton Hotels & Resorts

Doha