前厅经理
Le Méridien Hotels & Resorts · Lusail
Job description
职位概况
每日协助前厅部经理管理前厅部职能并监督员工，确保入住、退房流程高效，提升客人满意度和部门财务业绩。
主要职责
- 维护前台运营质量和标准，满足客人期望。
- 处理客诉、解决纠纷，监督人员编制，确保运营和财务目标达成。
- 在部门经理缺勤时全面监督前厅区域，确保卓越客户服务。
- 培训员工并监督信贷政策执行，最大化客房收入。
任职要求
- 高中文凭或同等学历，且2年宾客服务、前台或相关工作经验。
- 或取得酒店管理等相关专业两年制学位，无需工作经验。
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Published 1 hour ago
Expires 1 month from now
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Le Méridien Hotels & Resorts
Lusail