Parts Manager - Automotive

About the role

An experienced Parts Manager is sought to lead spare parts operations for an automotive business. The role covers parts sales, inventory planning, procurement, warehousing, pricing and customer service, aiming for optimum stock availability, profitability and operational efficiency. It works closely with Aftersales, Service, Sales, principals, suppliers and key customers.

Key responsibilities

• Manage the overall spare parts business, including retail, workshop, wholesale and key account sales.
• Develop and implement parts sales strategies to meet revenue, gross profit and market share targets.
• Manage inventory levels, stock availability, ageing stock, obsolescence and stock turnover.
• Ensure effective demand forecasting, ordering, replenishment and procurement.
• Monitor pricing, margins, discounts and promotions to protect profitability.
• Build strong relationships with principals, suppliers, fleet customers, workshops and wholesalers.
• Work with the Service team to ensure timely parts availability and minimise vehicle downtime.
• Monitor operational KPIs, sales performance, inventory movement and customer service levels.
• Lead, develop and manage the Parts team.

Required profile

• 10+ years of experience in automotive spare parts operations, including a managerial or senior leadership role.
• Experience with automotive dealerships, distributors, OEMs or major vehicle brands preferred.
• Bachelor's degree in Business Administration, Engineering, Supply Chain or a related field preferred.

Required skills

• Strong leadership, commercial, analytical, negotiation and customer management skills.
• Good knowledge of ERP/DMS systems and automotive parts cataloguing systems.