Receptionist

About the role

We are seeking a professional and friendly Receptionist to join our team at Mövenpick Hotel Doha in Qatar. As the first point of contact, you will create a positive and welcoming environment for visitors, clients, and employees.

Key responsibilities

• Greet and direct visitors, ensuring a professional and friendly first impression.
• Manage incoming calls, emails, and correspondence, routing them to appropriate departments.
• Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff.
• Maintain a clean and organized reception area to ensure a pleasant atmosphere.
• Handle administrative tasks such as filing, data entry, and document preparation.
• Assist with office supply inventory and ordering as needed.
• Process incoming and outgoing mail and packages.
• Provide general information and answer inquiries from clients, visitors, and employees.
• Support other departments with various clerical tasks and ensure security protocols are followed by managing visitor logs and issuing badges.

Required profile

• Previous experience as a receptionist or in a customer‑service role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer‑focused attitude.
• Professional appearance and demeanor.
• High school diploma or equivalent; associate’s degree in business administration preferred.
• Fluency in English; additional languages (e.g., Arabic) are a plus.
• Ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to operate multi‑line phone systems and basic office equipment.
• Basic math skills for handling payments and transactions.