Regional Technology Specialist – Mission Critical & Enterprise (MEA)

About the role

The Regional Technology Specialist – Mission Critical & Enterprise (MEA) is a key member of the Mission Critical & Enterprise Technology Strategy team, reporting to the Segment Technology Lead. The role bridges the segment's global technology strategy and domain expertise with the customer-facing Sales and Pre-Sales teams across the Middle East and Africa region. It covers mission-critical domains such as energy and utilities, transportation and rail, public sector and defence, and research and education.

Key responsibilities

• Partner with Sales and Pre-Sales teams on opportunity qualification, solution architecture and technical positioning
• Lead customer discovery sessions, architecture workshops, technical presentations, executive briefings and competitive discussions
• Support RFI/RFP responses, solution demonstrations, proof-of-concept planning and strategic pursuits
• Translate customer requirements into solution architectures and value propositions
• Gather and analyse customer, partner, market and competitive insights and turn them into recommendations
• Contribute to technology strategy through business cases, roadmap discussions and market-driven requirements
• Act as a liaison between regional teams and global technology strategy, sharing portfolio direction, best practices and technology updates
• Provide competitive intelligence, field-readiness input and technical enablement assets

Required profile

• Bachelor's degree in engineering, computer science, telecommunications, business or equivalent practical experience
• Typically 8+ years of experience in IP networking, data centre networking, solution consulting, Pre-Sales, product management or business development
• Demonstrated experience supporting complex enterprise or mission-critical customer pursuits with global Sales and Pre-Sales organizations
• Nice to have: ability to build evidence-based business cases, strong presentation, facilitation, writing and stakeholder-management skills, comfort working across functions, regions and time zones, and willingness to travel

Required skills

• IP/MPLS, Segment Routing, EVPN, timing (PTP/IEEE 1588), network security and network automation
• Familiarity with one or more MC-E verticals (energy and utilities, rail and transport, public sector and defence, research and education)
• Nice to have: hardware platforms, optics, network software, orchestration and high-availability lifecycle considerations

What we offer

• Flexible and hybrid working schemes
• At least 90 days of maternity and paternity leave, with the option to return within a year (based on eligibility)
• Life insurance for all employees
• Well-being programs and Employee Resource Groups
• Employee Growth Solutions, coaches and mentors, and a learning environment