Restaurant Manager - F&B Operations

About the role

The St. Regis Residence in Marsa Arabia Island, Doha, is hiring a full-time Restaurant Manager (job number 26145262) covering restaurants, bars and room service. The manager supervises daily restaurant operations, supports menu planning, keeps sanitation standards and helps servers and hosts during peak meal periods, while improving guest and employee satisfaction and the financial performance of the area.

Key responsibilities

• Supervise and manage employees, understand their roles and cover their duties in their absence
• Maintain service and sanitation standards in the restaurant, bar/lounge and room service areas, and review staffing levels against guest service, operational and financial needs
• Lead the food and beverage team, coach and mentor staff, set goals and priorities and ensure compliance with food and beverage policies, laws and regulations, including alcohol service
• Deliver exceptional customer service, handle guest complaints, collect feedback and ensure corrective action is taken
• Manage human resources: set performance standards, run training and development programmes, treat employees fairly and improve retention
• Oversee the financial aspects of the department, including purchasing and invoice payments, and supervise shifts in the absence of the Assistant Restaurant Manager

Required profile

• High school diploma or GED, or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or a related major
• 4 years of experience in food and beverage, culinary or a related field, or 2 years of experience with a 2-year degree