Spa Receptionist

About the role

The Spa Receptionist is the first point of contact for guests visiting the spa at St. Regis West Bay, Doha. You will ensure smooth scheduling, welcoming service, and accurate handling of payments while promoting the spa’s luxury offerings.

Key responsibilities

• Schedule individual and group spa services using the reservation software.
• Confirm appointments by phone, answer service inquiries, and update the reservation list throughout the day.
• Check‑in guests, verify identity, and provide a brief orientation to spa facilities.
• Promote and sell spa treatments, process payments, and manage cash tips.
• Balance receipts, scan documents for Accounting, and report maintenance or safety issues.
• Maintain professional appearance, confidentiality, and compliance with company policies.

Required profile

• High school diploma or G.E.D. equivalent.
• Less than one year of related experience in a hospitality or spa environment.
• No supervisory experience required.
• Ability to stand, walk, and lift objects up to 10 lb.

Required skills

• Proficiency with spa reservation software.
• Experience using a point‑of‑sale (POS) system for cash handling.

What we offer

• Full‑time position in a luxury hotel setting.
• Opportunities for career growth within Marriott International.
• Inclusive and diverse workplace culture.