Technical Lead (Techno Functional)

About the role

The Technical Lead (Techno Functional) will shape solution design and application architecture for eCommerce and digital initiatives across assigned business units. You will bridge business requirements with technical implementation, ensuring alignment with both internal and external stakeholders.

Key responsibilities

• Maintain the eCommerce and digital roadmap and align platform capabilities with business objectives.
• Lead integration design between the eCommerce platform and ERP systems, driving API and middleware strategy.
• Manage Agile squads, vendor coordination, backlog, sprint planning, and release cycles.
• Review solution designs, integration patterns, and enforce architectural standards for scalability, security, and maintainability.
• Oversee SaaS vendors and integration partners, ensuring platform stability, service availability, and KPI/SLAs compliance.
• Conduct root‑cause analysis, continuous improvement, and support incident, problem, and change management processes.

Required profile

• Bachelor’s degree.
• 6‑8 years of experience in large‑scale development and systems integration projects.
• Proven experience leading small teams and collaborating with cross‑functional groups.
• Experience delivering large, multi‑geography projects in retail or eCommerce environments.
• Familiarity with product catalogue, pricing, promotions, cart, and checkout processes.

Required skills

• API design and implementation
• Middleware integration
• ERP integration
• SaaS platform management
• PIM (Product Information Management)
• DAM (Digital Asset Management)
• CMS (Content Management System)
• CDP (Customer Data Platform)
• CRM (Customer Relationship Management)