Test Manager - National Digital Services Super App

About the role

A government ministry in Qatar is building a national citizen-facing super app that brings services from many government and private-sector bodies into one mobile app. Each release is tested at several levels by different parties, and the Test Manager makes those levels work as a single, joined-up process. The role focuses on user acceptance testing (UAT) and the hand-over between levels, so that nothing is tested twice and nothing is missed. It is onsite at the client's premises in Doha, with a 6-month contract followed by a permanent position.

Key responsibilities

• Define the test levels, with entry and exit criteria, and keep one test plan per release.
• Agree what the vendor tests and what evidence it hands over, review its results before UAT starts, and send work back when the evidence falls short.
• Work with the vendor and the hosting team so test environments and masked or synthetic test data are ready on time.
• Own the regression pack: decide what is automated and what is manual, keep it current, and run it before every release.
• Ensure end-to-end tests cover complete user journeys, including payments and connections to partner systems.
• Plan and lead UAT for each release, supporting partner organisation representatives as they test and sign off their services.
• Run one defect process across all levels: severity definitions, triage with the vendor and Product Owner, and closure with evidence; analyse defects that slipped through and tighten the tests.
• Report test status in plain figures, with a readiness recommendation for each service, and give the Change and Release Manager the test evidence for each release.
• Support go-live readiness and the first limited release to real users.

Required profile

• 7+ years in software testing, including at least 3 years as a test manager or test lead covering more than one test level, on a system delivered by two or more suppliers.
• Strong record writing test strategies and plans, and judging when testing is complete enough.
• Experience planning and leading UAT with business users who are not professional testers.
• Bachelor's degree in computer science, IT, engineering or a related field.
• Nice to have: testing government, regulated-sector or payment services; ISTQB Foundation or Advanced Test Manager; Arabic.

Required skills

• Sound grasp of test automation and CI/CD; able to judge a supplier's automation without writing the code.
• Testing experience with mobile apps (iOS and Android), web services and APIs.
• Jira or a similar tool (Xray, Zephyr, Azure DevOps Test Plans).
• Clear written and spoken English, including reports for non-technical readers.