Valet Coordinator

About the role

The Valet Coordinator ensures an exceptional arrival and departure experience for guests at Mondrian Doha, acting as the ambassador of the hotel and overseeing valet operations. The role involves greeting guests, managing vehicle parking, and coordinating with concierge and bell staff to deliver personalized service.

Key responsibilities

• Greet and welcome guests courteously, open doors and act as the hotel ambassador.
• Provide guests with detailed information about the hotel, services, city attractions and local events.
• Memorise VIP licence plates and recognise frequent guests to offer exclusive service.
• Supervise parking, retrieval of cars and ensure luggage is handled accurately and quickly.
• Coordinate with doorman, bell captain and bellmen, and manage valet equipment and tickets.
• Conduct safety checks on parked vehicles, perform vehicle‑key audits and maintain cleanliness of the hotel entrance.
• Assist the Chief Concierge with weekly schedules, headcounts and attendance reviews.

Required profile

• Valid Qatar driver’s licence.
• Courteous and engaging demeanor with strong guest‑service orientation.