Waiter/Waitress

About the role

Riviera Rayhaan by Rotana in Doha is looking for a full-time waiter or waitress. The role covers welcoming guests, taking orders, serving food and drinks, handling payments and keeping the dining area tidy.

Key responsibilities

• Welcome and seat guests in a friendly and professional manner.
• Present menus, explain menu items, promotions and daily specials.
• Take orders accurately and pass them promptly to the kitchen and bar.
• Serve food and beverages according to company standards.
• Anticipate guest needs, respond quickly to requests and check on guests during their meal.
• Handle concerns and complaints professionally.
• Prepare and present bills accurately and process guest payments.
• Maintain cleanliness and organisation of tables, service stations and dining areas.
• Set up and clear tables efficiently before, during and after service.
• Adhere to food safety, hygiene and health regulations.
• Support colleagues, attend departmental training and meetings.

Required profile

• High school diploma or equivalent.
• Previous experience in a restaurant, hotel or hospitality environment preferred.
• Ability to work flexible shifts, including weekends and public holidays.
• Good grooming and professional appearance.

Required skills

• Good communication and interpersonal skills.
• Customer-focused with a positive attitude.
• Ability to work in a fast-paced environment.
• Basic knowledge of food and beverage service standards.