Engagement Manager, Public Sector

About the role

As Engagement Manager, you own delivery of Mint AI’s public‑sector and enterprise engagements from kickoff to measurable impact. You will be the client’s day‑to‑day lead and the bridge between their teams and our product and engineering group.

Key responsibilities

• Lead end‑to‑end delivery of AI engagements, including scoping, planning, execution, adoption and handover.
• Translate client needs into clear requirements for engineering and Arabic language teams.
• Manage timelines, budgets, risks and stakeholder expectations across complex government organisations.
• Run steering committees, progress reviews and executive read‑outs in Arabic and English.
• Define success metrics at the start of each engagement and report impact against them.
• Identify expansion opportunities within active accounts and hand them to the Strategist.
• Ensure every deployment meets Qatar’s data, security and compliance requirements.
• Capture delivery lessons and build playbooks to enable Mint AI to scale.

Required profile

• Fluency in Arabic (written and spoken) and professional English.
• 5+ years of experience in consulting, program management or technology delivery, preferably with government clients in Qatar or the GCC.
• Proven delivery of complex technology or digital transformation programmes, ideally involving AI, data or software.
• Ability to keep senior stakeholders aligned and projects on track in ambiguous settings.
• Technical fluency sufficient to work closely with engineers and challenge scope when needed.
• Strong structured communication and executive presence.
• Comfort building processes where none currently exist.