Health & Fitness Manager

About the role

The Health & Fitness Manager leads all health and fitness operations within the club, driving revenue, ensuring member well‑being, and maintaining high‑quality program delivery. This role combines strategic oversight with hands‑on leadership of coaches, personal trainers, and group‑exercise instructors.

Key responsibilities

• Achieve personal‑training (PTC & PTS) revenue targets.
• Meet revenue goals for group‑exercise (GX), MYZONE, and supplement sales.
• Maintain operational efficiency, safety, and quality across all health‑and‑fitness processes.
• Continuously improve customer experience and member engagement.
• Launch new and enhanced health‑and‑fitness product offerings on schedule.
• Foster a performance‑driven culture aligned with the brand’s “Winning Ways”.

Required profile

• 3–4 years of experience managing health‑and‑fitness teams.
• Proven ability to recruit, select, and build cohesive teams.
• Expertise in solving revenue‑related challenges for personal‑training and other streams.
• Familiarity with international training standards and delivery requirements.
• Strong knowledge of fitness equipment, exercise programming, and nutrition.
• Desirable background in group‑class instruction and certification in Les Mills or similar global programs.
• Dynamic, confident, and aligned with the brand’s values.

Required skills

• Fitness equipment operation
• Exercise program design
• Nutrition planning
• Les Mills program certification
• MYZONE performance tracking system