Human Resources Officer

About the role

We are seeking a results‑driven, detail‑oriented HR professional to strengthen our HR function through effective operations, data‑driven reporting, HR systems, workforce planning and process improvement. The role requires strong proficiency in Microsoft Office and excellent documentation, analytical and communication skills.

Key responsibilities

• Manage day‑to‑day HR operations, employee lifecycle processes, HR master data and workforce records.
• Prepare HR reports, dashboards, manpower analysis and management reports.
• Demonstrate advanced‑level proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP, VLOOKUP, HLOOKUP, data validation and analysis.
• Create professional HR memos, letters, reports, policies, procedures and business correspondence using Microsoft Word.
• Develop and maintain organisational charts, reporting structures and process workflows using Microsoft Visio.
• Support HRMS implementation, system enhancements, automation and process‑improvement initiatives, including requirements gathering, data preparation, UAT and go‑live support.
• Assist with HR audits, compliance, policy development, manpower planning, recruitment reporting and organisational development initiatives.
• Support manpower budgeting and workforce planning, preparing annual manpower requirements, headcount budgets, position‑wise costing and monitoring actual headcount against approved budgets.
• Develop and maintain HR policies, procedures, SOPs, workflows and process documentation.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, IT or a related field.
• Minimum 5 years of relevant HR experience, preferably with a reputable or large‑scale organisation.
• Strong practical knowledge of HR operations, HR systems, HR analytics and reporting.
• Experience in HRMS implementation is highly preferred.
• Excellent written and spoken English.
• Strong analytical, organisational, communication and problem‑solving abilities.

Required skills

• Microsoft Excel (advanced functions, Pivot Tables, XLOOKUP, VLOOKUP, HLOOKUP, data validation, data analysis)
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Visio
• HRMS implementation
• HR analytics and reporting