Marketing Manager – Luxury Hotel

About the role

The Marketing Manager will lead sales and marketing initiatives for a luxury hotel property, driving revenue growth through proactive client engagement and strategic market positioning.

Key responsibilities

• Build and nurture relationships with existing and prospective customers to generate new sales opportunities.
• Collaborate with off‑property sales channels to ensure coordinated, non‑duplicative efforts.
• Participate in sales calls, trade shows, FAM trips and other promotional activities.
• Manage the full sales cycle, from proposal generation and contract writing to customer correspondence and handover to event management.
• Monitor market trends, competitor activity and economic factors to identify and close high‑value opportunities.
• Deliver exceptional customer service throughout the guest journey to foster loyalty and repeat business.

Required profile

• 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or related field with at least 3 years of sales/marketing experience, OR a 4‑year bachelor’s degree with at least 1 year of relevant experience.
• Proven ability to achieve personal sales targets and contribute to overall location revenue goals.
• Strong understanding of hospitality market dynamics and target customer expectations.

Required skills