NCR ATM Operations Consultant

About the role

We are looking for an NCR ATM Operations Consultant to join our team in Qatar. The role focuses on Level 1 analysis, ticket management, and supporting the ATM network through deployments and issue resolution.

Key responsibilities

• Perform Level 1 analysis and raise tickets with NCR ATM software support.
• Support operations projects, resolve operational issues, and manage day‑to‑day ATM network operations.
• Deploy patches, releases, and production fixes following SIT/UAT progress.
• Share logs and findings with NCR support for incident resolution.
• Complete assigned technical requests and support day‑to‑day operations management.
• Maintain documentation and share findings with support teams.

Required profile

• Minimum 6 years of experience in ATM operations or application support.
• Hands‑on experience with NCR ATM software (Aptra, Vynamic, ProCash).
• Strong log analysis and troubleshooting abilities.
• Exposure to SIT/UAT testing and patch deployments.
• Experience raising and tracking vendor support tickets.
• Banking domain experience and exposure to GCC environments (preferred).

Required skills

• NCR ATM software – Aptra, Vynamic, ProCash
• Log analysis
• Troubleshooting
• SIT/UAT testing
• Patch deployment
• ServiceNow
• Remedy