Support Administrator – School Operations

About the role

The Support Administrator provides essential administrative and communication services to ensure smooth daily operations within a school environment. Acting as a central hub for information, the role supports leadership, staff, parents, and external partners.

Key responsibilities

• Prepare and email letters to parents using ISAMs software and draft school newsletters.
• Check all school correspondence before distribution and respond promptly to parent queries via email, phone, and in person.
• Maintain office systems, data management, filing, and executive support for senior leadership.
• Maintain accurate student records, daily attendance reports, and manage absence reporting and follow‑up communications.
• Coordinate event logistics, room set‑ups, school calendar, and manage bookings for meeting rooms, auditoriums, and shared spaces.
• Prepare letters, presentations, reports, and conduct mail merges for school communications.
• Manage stationery orders, procurement processes, purchase orders, invoices, and liaise with suppliers and contractors.
• Distribute and collate documentation between homes and schools, support heads, teachers, and parents, and undertake specific projects and research.

Required profile

• Demonstrated ability to handle confidential information with strict confidentiality.
• Commitment to the school’s ISP principles, including student wellbeing, respect, and operational effectiveness.

Required skills

• Proficiency with ISAMs software.
• Experience performing mail merges.