Waiter / Waitress – Room Service

About the role

We are seeking a friendly and professional Waiter/Waitress to join our Room Service team in Doha. The successful candidate will deliver in‑room dining experiences that meet the hotel’s high standards, ensuring each guest feels valued and satisfied.

Key responsibilities

• Serve food and beverages to guest rooms in a discreet, personalized manner.
• Maintain thorough knowledge of the food and beverage menu to advise guests.
• Collect guest feedback, report to the department head and act on improvements.
• Handle guest complaints and queries promptly and professionally.
• Uphold hygiene, cleanliness and health‑safety standards for all service equipment.
• Process guest payments in accordance with PCI requirements.
• Prepare service stations (mise‑en‑place) before, during and after each shift.
• Apply upselling techniques to enhance guest experience and increase revenue.
• Follow hotel environmental, health and safety policies.

Required profile

• Minimum 2 years experience in hospitality or food & beverage service.
• Basic literacy and numeracy skills.
• Good command of English, both spoken and written.

Required skills