Account Manager – Digital Services & GSI

About the role

The Account Manager – Digital Services & GSI will manage and develop key client accounts, promote K&A’s digital and geospatial capabilities, and generate new business opportunities across the Group’s operating regions. The role supports the business development plan, leads client engagement, contributes to proposals, and ensures client requirements are communicated internally.

Key responsibilities

• Agree client account targets with senior management, covering revenue, growth and business development objectives, and report progress regularly.
• Develop, maintain and strengthen relationships with key GSI and Digital Services clients across all operating geographies.
• Promote K&A’s Digital Services, GIS and geospatial capabilities to existing and prospective clients to generate leads.
• Manage a portfolio of major client accounts, identifying opportunities to expand services and deepen partnerships.
• Prepare and maintain account plans, client status reports and customer information, overseeing inputs from the Senior Account Coordinator.
• Identify and develop relationships with prospective clients and strategic partners to support tender opportunities.
• Support client meetings, presentations and proposal discussions, ensuring clear communication of expectations to internal teams.
• Provide client intelligence on RFPs, competition and market positioning to guide go/no‑go decisions.
• Develop technical and commercial proposal submissions in coordination with senior business development managers.
• Contribute to cost estimation, quality control, knowledge‑management compliance and continuous improvement of business development practices.
• Stay informed of emerging geospatial technologies, market trends and relevant standards, representing K&A in industry forums.

Required profile

• Bachelor’s degree in Computer Engineering, Information Technology, GIS, Geomatics or a related field.

Required skills

• GIS and geospatial technologies.
• Digital services knowledge.