Account Manager – Distribution Channels

About the role

The Account Manager is the primary commercial liaison for a portfolio of distribution channel partners. You will own day‑to‑day relationships, drive sell‑in and sell‑out, and ensure partners are stocked, supported, and aligned with brand and category plans.

Key responsibilities

• Own a defined set of channel accounts, delivering revenue, gross margin, and sell‑out targets.
• Develop and execute joint account plans covering range, pricing, promotions, and stock coverage.
• Monitor partner inventory, sell‑through and ageing; trigger replenishment and clearance actions.
• Build trusted relationships with buyers, store teams and decision‑makers, acting as the main interface between partner and client.
• Use data tools (Power BI, D365, dashboards) to track performance, forecast demand and identify opportunities.
• Adopt AI and automation tools for forecasting, reporting, order processing and account analysis.
• Produce accurate sell‑out‑based forecasts and keep CRM, pricing and account records up‑to‑date.

Required profile

• High ownership mindset – takes full responsibility for outcomes and proactively resolves issues.
• Strong learning drive – prepares and studies before acting.
• Comfort with technology, data and AI tools to base decisions on evidence.
• Excellent relationship‑building skills and ability to represent the customer voice internally.

Required skills

• Power BI for data visualization and reporting.
• Microsoft Dynamics 365 (D365) and CRM systems.
• AI and automation tools for forecasting and order processing.
• Data analysis and inventory management.
• Forecasting and business review preparation.