AMI Operator – Managed Services

About the role

The AMI Operator will support the SMOC operational activities within KPMG Qatar's Managed Services unit. The role ensures accurate execution of work orders, maintains meter data integrity, and delivers timely technical reporting.

Key responsibilities

• Monitor, manage and troubleshoot work orders related to roll‑out and daily operations.
• Read, build, program, install, activate, inspect, diagnose, replace and route AMI meters.
• Prepare technical daily reports for SMOC operations.
• Identify, diagnose and resolve operational problems.
• Assist supervisors/analysts in executing work processes.
• Coordinate with client departments, customers, contractors and site teams.
• Handle SMOC and AMI subsystems, including meter installation and complaint management.
• Maintain records and generate reports on data from SMOC and AMI subsystems.
• Track, sort, update and record extensive data, producing formatted reports as required.

Required profile

• Experience with AMI meter operations and data management.
• Ability to follow established procedures and ensure data quality.
• Strong coordination skills with internal and external stakeholders.

Required skills

• AMI meter installation and programming
• AMI meter activation and inspection
• AMI meter diagnostics and replacement
• SMOC work order management
• Data tracking, sorting and reporting
• Meter data verification and integrity maintenance