Business Support Officer - Executive Communications

About the role

The Business Support Officer provides clear, accurate and timely communications and confidential administrative support to one or more members of Executive Management. The role covers drafting correspondence and presentations, validating facts and sources, and coordinating calendars, meetings, travel and records.

Key responsibilities

• Draft, edit and format letters, emails, memos, notices, statements and short reports, keeping tone, style and branding consistent with corporate guidelines
• Translate complex operational, policy, technical and commercial topics into clear messages with defined actions and outcomes
• Maintain a communications log and apply version control to drafts and final copies
• Build executive-level presentations, executive summaries, meeting packs and supporting reference materials, including simple charts and graphics
• Validate facts using documented sources and approved systems, conduct desk research and escalate conflicting information or reputational risks before materials are issued
• Liaise with Corporate Services, internal departments and external partners or consultants, and track information requests and follow-ups
• Operate secure filing and retrieval processes for sensitive materials and maintain a controlled templates library
• Manage executive calendars across time zones, coordinate meeting logistics, capture decisions, issue minutes and maintain action logs
• Arrange travel, accommodation and itineraries, triage calls and emails, and prepare expense claims

Required profile

• Bachelor's degree or equivalent with at least 3 years of experience in executive communications, corporate affairs, executive assistance or senior administrative support
• Proven experience producing written materials, executive presentations and confidential correspondence in a multi-stakeholder environment
• Exceptional English writing, editing and proofreading skills, able to simplify complex ideas for senior audiences
• Preferred: experience supporting Executive Management and coordinating work across functions, consultants or external partners
• Preferred: familiarity with project or issue tracking, content approval workflows and information-governance practices
• Ability to work flexibly, including occasional early or late meetings

Required skills

• Microsoft PowerPoint for presentation design, with simple charts and professional visual layouts
• Microsoft Word, Outlook and Teams
• Working knowledge of Excel and SharePoint
• Strong organisation, prioritisation and follow-through across multiple calendars and deadlines

To apply, candidates complete the online application form and upload their CV through the Qatar Airways Group careers site.