Business Support Officer - MRO

About the role

Qatar Airways Group is hiring a Business Support Officer in its MRO function in Doha. The role provides administrative, resource management, logistical and organisational support to the Line Manager and the whole team, including managing and evaluating administrative requests such as proposals, manpower movements, rostering, leave and duty travel requests, ticket rebate requests and agency-related queries. It also supports report preparation and special departmental projects.

Key responsibilities

• Manage and coordinate internal and external communications and act as a key point of contact for stakeholders
• Link the Technical department with other departments and external parties
• Support the Line Manager with diary management, correspondence, meetings, presentations and records
• Prepare and coordinate business documentation, reports, presentations and spreadsheets
• Support company standards, processes, systems and tools, and HR, health and safety policies
• Coordinate business travel and accommodation, and support departmental projects
• Plan and prioritise activities with minimal supervision, and coordinate staff training schedules
• Maintain leave administration and accurate employee and management records

Required profile

• High school, vocational or diploma qualification (type depends on the role) with at least 4 years of job-related experience, or a Bachelor's degree or equivalent with at least 3 years
• Practical experience in a fast-moving, multi-task environment
• Self-motivated, organised and able to manage priorities
• Strong analytical, planning and organisational skills, and teamwork and conflict-resolution skills

Required skills

• Proficiency in Microsoft Office: Word, Excel, Access, PowerPoint and Outlook
• Confidence with modern technology and digital tools