Card Sales Acquisition Specialist (Teleagent)

About the role

The Card Sales Acquisition Specialist (Teleagent) will join a regulated financial services team in Doha, focusing on outbound and inbound telesales to acquire new credit cards. The role requires strict adherence to scripts, compliance controls, and quality assurance processes.

Key responsibilities

• Execute outbound and inbound telesales campaigns to meet monthly card sales targets.
• Convert bank‑provided leads and pre‑approved prospects into activated cards while improving lead‑to‑sale conversion rates.
• Apply approved sales scripts, educate customers on card features, and ensure activation within 30 days.
• Capture accurate customer data in CRM/sales systems and maintain data quality.
• Comply with governance controls such as call recording, quality checks, and audit standards.

Required profile

• Experience selling regulated financial products via phone with adherence to scripts and compliance.
• Ability to work in a governed telesales environment with call recording and quality assurance.
• Knowledge of the credit card acquisition lifecycle (lead → sale → activation).

Required skills

• Phone‑based consultative selling and objection handling.
• CRM and sales system data entry with focus on data hygiene.
• Scripted sales execution with a compliance focus.
• Basic sales performance tracking (targets, productivity, conversion).