Delivery Assurance & Escalation Lead

About the role

The Delivery Assurance & Escalation Lead is responsible for validating project status reports against evidence, escalating discrepancies, and ensuring timely resolution of delivery issues. This role acts as a direct, CEO‑facing conduit for the EPMO, driving accountability across entity‑level delivery reviews.

Key responsibilities

• Lead root‑cause analysis of schedule and delivery issues to achieve closed‑out outcomes.
• Own and drive items on the EPMO Tasks & Issues Log through to resolution.
• Immediately escalate delegation‑of‑authority and signatory‑bloat findings.
• Represent EPMO in entity‑level delivery review forums, holding CEOs and project directors accountable.

Required profile

• 10–15 years of experience in major construction projects, preferably within a main contractor, PMO, or client‑side assurance function.
• Extensive experience in the Gulf or wider MENA region.
• Proven ability to hold senior stakeholders (CEO/COO/Project Director) accountable in forum settings.
• Track record of managing construction disputes or escalations to resolution.

Required skills

• Fluency in the construction delivery lifecycle (mobilisation to defects liability).
• Ability to read and interpret project programmes (Primavera P6 or equivalent).
• Understanding of contractor, design, procurement, and client‑side delay factors.