Director of Marketing & Communications

About the role

As the Director of Marketing & Communications you will shape how guests and partners experience our brand. You will lead storytelling, strategic communications and marketing initiatives that inspire guest journeys and strengthen our connection with communities worldwide.

Key responsibilities

• Develop and execute integrated marketing and communications strategies that boost brand awareness and drive demand.
• Lead campaigns that enhance guest engagement and contribute to commercial performance.
• Oversee marketing plans, campaign calendars and use performance insights to optimise results.
• Partner with Sales, Revenue Management, Operations and regional teams to align marketing with pricing, distribution and promotional priorities.
• Build and maintain relationships with media, tourism organisations, agencies, influencers and other stakeholders.
• Monitor market trends, competitor activity and guest insights to refine strategies.
• Recruit, coach and develop a high‑performing marketing and communications team.

Required profile

• Passion for hospitality and delivering warm, memorable experiences.
• Integrity and a commitment to doing the right thing.
• Leadership ability that inspires others.
• Team‑oriented mindset.
• Strong sense of ownership and accountability.
• Focus on urgency and disciplined execution.

Required skills