Director of Sales

About the role

Mondrian Doha, a luxury hotel with food and nightlife venues across eight locations, is looking for a Director of Sales. Reporting to the General Manager and to the Senior Vice President, Sales and Revenue Management, the Director directs, coordinates, trains and supervises the Sales Managers, Revenue Management team and Sales Administrators. The role aims to grow existing accounts and generate new business so that Room, Food & Beverage and Catering revenues meet or exceed budget.

Key responsibilities

• Direct and manage group, transient and sales activities to maximise revenue for the area hotels.
• Prepare, implement and compile data for the strategic sales plan, SMART goals, budgets, forecasts and reports.
• Develop rates, group ceilings and deployment strategies through competitive data, demand analysis and mix management.
• Recruit, train, manage and counsel sales staff, and supervise the Sales and Revenue Departments.
• Lead sales presentations and client meetings, and run daily business reviews, weekly sales meetings and line-ups.
• Manage advertising, public relations and promotional activities with the corporate marketing team.
• Follow up on sales leads, monitor top accounts and ensure sales staff are accountable for their territories.
• Coordinate non-group transient sales and catering solicitations to maximise market mix.
• Administer training, conduct performance reviews and coach, motivate and discipline sales and catering personnel.
• Build a full knowledge of hotel operations (Food & Beverage, Guest Services, Front Office, Housekeeping) and of sales policies and SOPs.
• Develop strategies to increase market share from competitors and to raise occupancy, ADR and F&B revenue.