Division Head – Facilities Management

About the role

The Division Head – Facilities Management will lead and expand the FM division, overseeing business development, operations, hospitality, cleaning, maintenance, and client relationship management. The role focuses on driving revenue growth, profitability, and operational excellence while delivering high‑quality FM services.

Key responsibilities

• Develop and execute the division’s business strategy, growth plans, and annual objectives.
• Drive revenue and profitability through new contract acquisition, business development, and strategic partnerships.
• Lead all FM operations, including Hard FM, Soft FM, Hospitality Services, Cleaning Services, Maintenance, and Workforce Management.
• Identify, secure, and manage new FM contracts, tenders, maintenance agreements, and service opportunities.
• Prepare and submit technical and commercial tenders, proposals, and bids.
• Build and maintain strong relationships with clients, consultants, contractors, developers, government entities, and key stakeholders.
• Ensure operational excellence, service quality, compliance, and customer satisfaction across all FM projects.
• Oversee budgets, resource planning, workforce productivity, KPIs, and overall business performance.
• Lead and develop high‑performing operational, technical, and commercial teams.
• Monitor market trends, competitor activities, and emerging opportunities to support growth.
• Report division performance and strategic initiatives to senior management.

Required profile

• Bachelor’s degree in Engineering, Facilities Management, Business Administration, Hospitality Management or related field.
• 10–15 years of experience in Facilities Management, Hospitality, Maintenance, Cleaning Services or Property Management.
• Minimum 8 years in a senior leadership role with P&L responsibility.
• Proven track record in business development, tendering, contract acquisition and revenue growth.
• Strong network with government entities, semi‑government organisations, consultants, developers, contractors and corporate clients in Qatar.

Required skills

• Hard FM
• Soft FM
• MEP Maintenance
• Cleaning Operations
• Hospitality Services
• Integrated Facilities Management