Facility Operation and Maintenance Lead

About the role

The Facility Operation and Maintenance Lead provides an efficient and safe working environment for the Technical Institute and Qatar Armed Forces staff. Reporting directly to the Technical Operations Manager, the role ensures the day-to-day care, management, security and preservation of all hard and soft services, works with the Engineering Lead and SHE functions, and manages three Support Technicians.

Key responsibilities

• Manage preventative and reactive maintenance so that maintenance teams complete their tasks safely and on time, in line with supplier manuals and BAE and Government policies.
• Oversee QAF and Al Udeid authority activities and utility services, keeping the institute operationally safe and training uninterrupted.
• Plan and run a programme for local purchase and sourcing of assets, POL and training tooling, and set up a waste disposal system with the QAF FM team.
• Act as point of contact for security matters (perimeter, building, alarms, access, asset management) and produce access, clear desk, mobile phone policies and business continuity and incident management plans.
• Develop, maintain and present the Facility Management and Operation Plan, including supplier and Civil Defense documentation.
• Manage contractors, vendors and third-party visits against risk assessments and safe systems of work.
• Monitor fault reports, identify trends and propose cost-effective solutions; produce reports for the QTI SMT, QAF and BAE Systems.
• Keep staff informed on fault-raising procedures and document feedback.
• Oversee refurbishments and renovations, ensuring warranties and approvals are respected.

Required profile

• Foundation Degree/HND in Management, Operations Management or a similar discipline with an engineering background.
• Safety, Health and Environment qualification equivalent to NEBOSH Dip or NCRQ Dip.
• Experience in a military environment and in the Middle East; experience in an educational establishment preferred.
• Knowledge of financial management principles and budgeting.

Required skills

• Highly organized, with strong planning, problem-solving and time-management skills.
• Excellent written and verbal communication and ability to motivate others.
• Competent use of Microsoft Office and ability to analyse data and produce reports.