Food & Beverage Manager

About the role

Sheraton is hiring a Food & Beverage Manager (job number 26145455) in Doha, Qatar. The position covers all food and beverage operations, including culinary, restaurant, beverage and room service, and is responsible for guest and employee satisfaction, standards and financial goals. It is a full-time management position.

Key responsibilities

• Develop and maintain budgets, and manage financial, employee engagement and guest satisfaction plans for the Food & Beverage department while keeping costs under control.
• Lead the Food & Beverage team, supervising employees and overseeing day-to-day operations, including culinary, restaurant, beverage and room service.
• Provide coaching, mentoring and performance reviews, set clear expectations and reward high performance.
• Deliver exceptional customer service, resolve guest complaints promptly, verify banquet functions meet standards and drive the brand's service culture.
• Manage human resources activities, including performance standards, open-door policy and training programmes.
• Comply with food and beverage laws and regulations, follow corporate accounting procedures and communicate effectively within the department.

Required profile

• High school diploma or GED, or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or a related field.
• 4 years of experience in food and beverage, culinary or a related area, or 2 years of experience with a 2-year degree.