Head of E&M Transformation Programme

About the role

SYSTRA, an engineering and consultancy group specialising in public transport and sustainable mobility, is recruiting a Head of E&M Transformation Programme. The role is responsible for the end-to-end implementation of the E&M Transformation Programme, turning the approved improvement plan into an integrated, prioritised and accountable programme of work. It acts as the principal coordination point between client, subcontractors and supporting functions.

Key responsibilities

• Lead and govern the programme, setting up governance, accountability, decision-making, controls and reporting
• Translate the approved E&M Improvement Plan into an integrated programme roadmap and drive implementation across workstreams
• Coordinate with client, subcontractor and stakeholder interfaces and resolve implementation barriers
• Maintain oversight of progress, risks, issues, dependencies, benefits and required decisions, escalating matters needing management or executive intervention
• Report to the Executive and governance forums and ensure improvements are embedded and sustained, with completed changes handed over to business-as-usual ownership

Required profile

• Significant experience leading complex transformation or improvement programmes
• Experience delivering multi-workstream change in rail, transport, utilities, aviation, infrastructure or another safety-critical asset environment
• Demonstrated experience managing senior stakeholders, governance forums and executive reporting
• Experience coordinating operational, engineering, commercial, digital and organisational change
• Desirable: metro, tram, railway concession or operator-maintainer environment; client, operator, maintainer and subcontractor interface management; organisational design or post-diagnostic transformation

Required skills

• Working knowledge of railway operations and maintenance, including maintenance delivery, engineering assurance, defects, asset performance and operational constraints
• Bachelor's degree in engineering, operations, business, project management or a related discipline is desirable; asset-management or rail-industry qualification is advantageous