Hostess - Makani Beach Club

About the role

The Makani Beach Club at Four Seasons Hotel Doha is looking for a Hostess. The role covers seating guests, managing the host stand and reservations, and anticipating guests' needs in line with Four Seasons service standards.

Key responsibilities

• Seat guests promptly at a table pre-set for the party size and according to guest preference.
• Set up the host stand, review the guest reservation book and recommend room set-ups.
• Maintain the station chart and cover count for the restaurant, keeping within each server's maximum workload.
• Answer telephones according to Four Seasons standards and take reservations or give information on the restaurant and other hotel services.
• Anticipate guest needs, answer inquiries and problems, and recognise regular guests by name.
• Inspect and maintain daily menus, develop a full knowledge of menu items and daily specials.
• Ensure proper table set-up and make minor adjustments as needed.
• Work harmoniously with co-workers and supervisors, and complete special projects such as menu changes and signage as instructed.

Required profile

• Degree holder, preferably in hotel and restaurant management.
• 2-4 years of experience in a luxury hotel or resort.
• Excellent command of English; Arabic is an advantage.

What we offer

• Values-based company culture and training and development opportunities.
• A living accommodation in a high-quality apartment.
• Employee recognition programs, complimentary nights at Four Seasons hotels worldwide, paid annual home leave tickets, free meals in employee restaurants and free transport to work.
• Medical coverage, with the hotel applying for work authorization for a successful candidate.