Hostess (Short Term) – Food & Beverage

About the role

Kempinski is hiring a Hostess for a short-term, full-time position in its food and beverage outlets in Doha. The role covers serving food and beverages to guests with a courteous, professional, efficient and flexible service that encourages sales and maximises guest satisfaction, while following the hotel's standards and Kempinski's DNA values.

Key responsibilities

• Provide courteous, professional and efficient service at all times and perform all duties required at the outlet
• Know all hotel services and products, and all food and beverage items of the assigned department, and upsell them with alternatives
• Monitor operating supplies and equipment and reduce spoilage and wastage
• Keep the workplace and surroundings clean and organised
• Carry out opening and closing procedures for the outlet
• Handle guest enquiries courteously, report guest complaints and feedback to supervisors and follow up on complaints
• Operate the POS system according to the assigned training level
• Adhere to hotel policies on fire, hygiene, health and safety, including HACCP
• Maintain good working relations with staff and keep a positive, motivated attitude
• Update the restaurant guest history and keep the reservation book legible and up to date

Required profile

• Identifies with Kempinski core values
• Passionate about food and beverage and European luxury
• People-oriented, entrepreneurial and straightforward
• Sense of responsibility, team player and analytical thinker
• Flexible, reliable, tolerant and able to work well under pressure