In Room Dining Assistant Manager

About the role

Rosewood Doha, a luxury destination in Qatar with a 155-key hotel, serviced apartments and private residences, is looking for an In Room Dining Assistant Manager. The role combines guest service, in-room dining operations, finance and administration support, and the management of the employee dining room.

Key responsibilities

• Deliver exceptional guest service in in-room dining, build rapport with guests and coach associates on service skills
• Monitor daily sales, meal period covers, room capture ratios and average check, and implement changes following consumer audit results
• Support the IRD manager with F&B cost monitoring, stock levels, business administration and compliance with Rosewood policies
• Manage the flow of service during breakfast, lunch and dinner, and advise the F&B manager and chef on menu sales trends
• Keep the outlet clean, organized and stocked, run monthly equipment inventory checks and develop cleaning schedules
• Recruit, train and supervise associates, handle performance appraisals and progressive discipline, and mentor direct reports
• Supervise the employee dining room, check coffee, tea and water machines, and ensure compliance with F&B policies
• Complete daily paperwork, order daily amenities and hand over to the kitchen for quality control
• Adhere to fire, hygiene, health and safety rules and represent the hotel and Rosewood brand

What we offer

• A competitive salary and benefits package
• High-quality associate accommodation in Lusail and the Pearl
• A day off on your birthday
• Personalized development plans and continuous learning opportunities