IT Operator

About the role

Madre Integrated Engineering is hiring a full-time IT operator in Doha. The role provides daily support for IT activities, manages service systems and handles requests, calls and emails, with a focus on hardware troubleshooting, antivirus monitoring and asset management.

Key responsibilities

• Provide daily support for activities and manage service system activities on a daily basis.
• Manage and follow up on IT requests, calls and emails.
• Analyze problems and provide solutions and troubleshooting for hardware issues.
• Continuously monitor antivirus notifications and respond appropriately.
• Manage IT assets, network printers and central printers.
• Manage workstation vulnerability batches through Endpoint Manager (End Point Manage Engine).
• Manage Active Directory using AD Manager Plus, including creating attributes, moving users and managing OUs.
• Provide technical assistance, identify solutions and keep up with developments and knowledge in hardware.

Required profile

• Diploma or higher in computer science or a related field.
• At least 10 years of work experience.
• Excellent reading and writing English.