Laundry Supervisor

About the role

A Pullman hotel, part of the Accor network, is looking for a Laundry Supervisor. The role supervises and coordinates the daily activities of the laundry team and ensures that hotel linen, uniforms and guest laundry are processed efficiently and to the required quality standards.

Key responsibilities

• Supervise and coordinate the daily activities of the laundry team.
• Ensure hotel linen, uniforms and guest laundry are processed efficiently and to the required quality standards.
• Monitor productivity, workflow and adherence to established procedures.
• Inspect laundered items for quality and address any discrepancies.
• Train, coach and motivate team members to maintain service excellence.
• Ensure compliance with health, safety and hygiene standards.
• Coordinate with Housekeeping and other departments to meet operational requirements.
• Monitor laundry equipment and report maintenance needs promptly.
• Maintain appropriate stock levels of laundry supplies and chemicals.

Required profile

• Previous experience in a laundry operation, preferably in a hotel environment.
• Minimum 1-2 years of supervisory experience.
• Strong leadership, organisation and communication skills.
• Ability to work in a fast-paced environment, manage multiple priorities and work in a team.

Required skills

• Knowledge of laundry equipment, textiles, stain treatment and garment care.
• Good understanding of safety and chemical handling procedures.