Recreation Experience Expert

About the role

The Recreation Experience Expert serves as a key resource for all recreation activities on the property, such as pools, beach, entertainment zone/game-room, fitness center and child activities center. The role is full time, non-management and located remotely.

Key responsibilities

• Inform guests about available recreation facilities and encourage them to join activities, recruiting, registering and scheduling participants.
• Promote a fun and relaxing atmosphere and explain the rules and regulations of the facilities for guest safety and welfare.
• Monitor activities and respond appropriately to emergencies in line with local operating procedures.
• Provide cashier services at facilities with point-of-sale transactions and process payments for rental equipment, activities, facility rentals and retail sales.
• Assist with private functions and group events, and help injured guests until emergency medical services arrive.
• Clean and maintain facilities, equipment and supplies, and report accidents, injuries and unsafe conditions to the manager.
• Complete safety training and certifications, follow company policies, keep a clean professional appearance and protect company assets.
• Welcome guests, anticipate their needs, assist people with disabilities and speak clearly and professionally.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• No related work experience or supervisory experience required.
• Ability to stand, sit or walk for long periods, lift up to 25 pounds unassisted and move through narrow or uneven spaces.

Required skills

• CPR certification
• First aid certification
• Recreation equipment handling
• Any certification or training required by local and state agencies