Restaurant General Manager

About the role

A full-time, management-level Restaurant General Manager is sought for a W Hotels outlet in Doha, Qatar. The role plays a key part in maximising financial performance and attracting hotel and non-hotel guests by understanding the local market and working with culinary leadership. It covers daily restaurant operations, menu planning, sanitation standards, staff supervision and guest satisfaction.

Key responsibilities

• Drive the restaurant business: survey demand, analyse competitors, negotiate purchases and inventory, and apply revenue management strategies
• Oversee the marketing plan with the hotel general manager or director of operations, run social media and public relations, and act as main contact for restaurant events
• Manage day-to-day operations: supervise staff, run daily taste panels, monitor ambiance, compliance with laws and liquor control, and oversee purchasing and payments
• Deliver exceptional guest experiences, handle complaints and gather feedback
• Lead human resources: hire, train, coach and mentor staff, manage staffing levels and retain talent
• Keep up with industry trends and share information with colleagues

Required profile

• High school diploma or GED, or a 2-year accredited degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or a related field
• 4 years of experience in food and beverage, culinary or a related profession, or 2 years with a degree