Restaurant Team Leader – Koo Madame

About the role

Rosewood Doha is seeking a Restaurant Team Leader for its Koo Madame venue. You will be responsible for delivering the brand promise through exceptional guest service, smooth restaurant operations, and effective team leadership.

Key responsibilities

• Ensure guest satisfaction by resolving complaints promptly and maintaining positive interactions.
• Oversee daily restaurant operations, including order‑of‑service procedures, opening/closing routines, and service readiness.
• Manage the assigned restaurant section: take orders, serve, clear tables, and handle service issues.
• Mentor and develop associates, monitor performance, and identify training needs.
• Maintain knowledge of menus, pricing, hotel occupancy, and local activities.
• Utilise Micros, OpenTable and other required systems accurately.
• Conduct stock takes, complete checklists, and process payments with precision.

Required profile

• Fluency in Mandarin and English is preferred.
• High standards of personal presentation and grooming.
• Ability to handle confidential guest information responsibly.
• Commitment to Rosewood policies, brand values and quality standards.

Required skills

• Proficiency with Micros POS system.
• Experience using OpenTable reservation platform.

What we offer

• Competitive salary and benefits package.
• Associate accommodation on‑site.
• Birthday day off.
• Personalized development plans and continuous learning opportunities.