Sales Account Manager – Client Portfolio & New Business

About the role

We are seeking a results‑driven Sales Account Manager to own a portfolio of client accounts, develop new business opportunities and ensure long‑term customer satisfaction. You will be the primary point of contact for clients, understanding their needs and delivering tailored solutions that drive revenue growth.

Key responsibilities

• Manage and grow relationships with existing key accounts to maximise satisfaction and retention.
• Identify and develop new business opportunities within the assigned territory or industry.
• Understand client requirements and present appropriate product or service solutions.
• Deliver effective sales presentations, proposals and product demonstrations.
• Negotiate contracts, pricing and terms in line with company policies.
• Achieve or exceed quarterly, semi‑annual and annual sales targets.
• Collaborate with internal teams such as Sales Engineering, Solution Architects, Marketing and Customer Support.
• Maintain accurate records of sales activity, customer interactions and forecasts in the CRM system.
• Provide feedback to product and marketing teams based on client insights and market trends.
• Support finance in payment collection and PMO in signing delivery certificates.

Required profile

• Bachelor’s degree in IT, Business, Marketing or a related field.
• 4+ years of experience in sales, preferably within the IT, SaaS or telecommunications sectors.
• Proven track record of meeting or exceeding sales targets.
• Strong problem‑solving, time‑management and communication skills.
• Ability to work independently, manage multiple accounts and meet deadlines.

Required skills

• Understanding of IT solutions, SaaS and telecommunications products.